Support

Something not working, or a question about Dwelln? We'll help.

Email support@acadia.sh — we aim to reply within two business days. Telling us your iPhone model and iOS version helps us fix things faster.

Common questions

I'm not getting reminders.: Check that notifications are allowed for Dwelln in the iOS Settings app, and that reminders are turned on in Dwelln's settings. Reminders are scheduled on your device, so they'll still arrive if you're offline.
How do I add a home?: Open Dwelln and follow the setup: pick your region, then choose the equipment your home has. Dwelln builds your maintenance schedule from that.
Can I share a home with someone?: Yes. Open the dwelling, choose to share it, and send an invite to their email address. They'll see the dwelling once they accept.
How do I sign in?: You can sign in with Google, or ask for a magic link and tap the link we email you. There's no password to remember.
How do I cancel a subscription?: Subscriptions are billed by Apple. Open the iOS Settings app, tap your name, then Subscriptions, and manage Dwelln there. Cancelling stops future charges; you keep access until the period ends.
How do I delete my account or my data?: Email support@acadia.sh and we'll delete your account and personal data. See our Privacy Policy for details.

Read how we handle your data in the Privacy Policy.